Accessibility – a core value for us

We will always satisfy your special needs, without exception.


In the VRM transport network many stations are equipped with lifts and ramps. Access aids such as hoists or automatic ramps are also located in many buses and trains to allow you to use smaller and medium-sized railway stations and bus stops. Information about accessibility of vehicles and stations in our transport association can be found here

Bus drivers and station employees are of course always ready to help! Unfortunately assistance cannot be provided at every train station and bus stop at all times. Please check before travelling.

For more information check the Deutsche Bahn website or call its customer service team on 0180 5 99 66 33 (14 cents /min. from landline, mobile rates 42 cents / min).